A UAE Mother Tested PsychiCare’s Online Child Counselling, Her Real Feedback
Modern childhood in the UAE can be full of digital pressure. Phones, tablets, online classes and social apps often blur boundaries between study and distraction. For many kids, what begins as harmless screen time quietly turns into constant scrolling, mood shifts, and falling interest in school or family.
To explore whether online therapy can help, we asked a Dubai-based mother to try PsychiCare’s online child counselling for her 10-year-old son, who had started showing signs of mobile addiction, irritability and poor academic performance.
She agreed for four sessions and committed to documenting the process honestly.
Why PsychiCare Was Selected
Before she booked anything, we compared multiple online therapy platforms. PsychiCare stood out because:
- They have licensed child psychologists and adolescent specialists
- Therapist profiles showed real qualifications, experience and areas of focus
- Booking did not require waiting for an approval or matching algorithm
- Customer support (via WhatsApp and chat) was available if needed
- The pricing was clear and noticeably lower than in-clinic therapy in the UAE
- 1000+ Positive Reviews online
It felt structured, credible, and accessible for a working parent who didn’t want to navigate complicated processes while already stressed.
Booking and First Contact
The mother went to PsychiCare’s Child & Adolescent Clinic page, skimmed through a few therapist profiles, and selected one that seemed experienced with behaviour and routine management.
Booking took a few minutes. She chose a time slot, paid online, and received confirmation immediately, no back-and-forth calls or delayed approvals. She later said:
“The booking was surprisingly easy. I expected more forms, waitlists or steps.”
How the Sessions Were Arranged
There were four weekly sessions. The format looked like this:
- Session 1 and 2: Mother and child together
- Session 3 and 4: Child alone
The structure wasn’t rigid; it was based on comfort, trust building and communication readiness.
During the first two sessions, the therapist asked questions at a pace that didn’t feel interrogating. She took time to understand:
- The child’s routine
- How much time was spent on screens and why
- What school looked like now compared to before
- How conflicts around screens happened at home
The therapist didn’t blame the child or the parent. The mother emphasised this:
“It felt like someone was finally trying to understand, not judge.”
By the third session, her son was willing to join alone, something she didn’t expect at all.
What Happened Inside the Sessions
We do not have the exact dialogue, nor should we but the mother shared the general approach:
- The therapist helped her son notice when he was using screens to avoid tasks or emotions
- They discussed boredom, frustration, and pressure in ways he could relate to
- Instead of saying “stop using your phone,” the therapist introduced small alternative habits and gradual limits
- The child was gently encouraged to reflect rather than defend
There were no worksheets or strict rules, just simple, steady guidance.
What Changed After Four Sessions
There was no dramatic transformation.
But there were meaningful shifts:
- Arguments over screen use reduced
- He became more open to adjusting screen time rather than resisting every request
- Homework started happening with less tension
- His mood felt lighter and less reactive
- He seemed more aware of his habits rather than running on autopilot
The mother summarised it clearly:
“The biggest change wasn’t less screen time, it was less conflict about it.”
For many families, that is the turning point.
Cost and Practical Value
PsychiCare’s child counselling fees vary depending on the therapist:
- AED 82 – 102 per session (around 50 minutes)
Compared to UAE in-person therapy often AED 350–900 per session, this is significantly more manageable, especially if ongoing support is needed.
The mother felt the value matched the experience:
“It felt fair for what we got, real help, not rushed advice.”
How It Compared to Other Options
She briefly explored a well-known global therapy platform before choosing PsychiCare. While reputable, she found:
- No clear information about which therapists were trained for child behaviour
- Session timings didn’t align well with UAE schedules
- Therapist assignment felt automated and impersonal
PsychiCare felt more tailored for families living in this region, with real specialists and direct booking control.
Pros and Cons Based on the Experience
What Worked Well:
- Easy booking and communication
- Child specialists, not general therapists
- Comfortable online format
- Gradual but visible progress
- Lower cost compared to offline clinics
What Parents Should Know:
- Progress takes consistency
- Parents play a major role, not just the therapist
- Online therapy may not suit very young children or severe behavioural cases
- Results depend on honesty, trust and time
Other Services Available on PsychiCare
Besides child counselling, PsychiCare also offers:
- Online Marriage Counselling
- Online Individual Mental Health Therapy
- Adolescent Counselling
- Online Hypnotherapy
- Psychiatry Consultations
Final Thoughts
After four sessions, the mother chose to continue, not because everything was fixed, but because things finally felt manageable.
When asked if she’d recommend PsychiCare, she said:
“If your child is struggling with screen habits, behaviour, or emotional shifts, this is a good platform to start. It’s not instant but it helped us get unstuck.”
Disclaimer
This review reflects one family’s experience. Every child is different. Online therapy may not replace in-person assessment or medical treatment when needed. Parents should choose support based on their child’s comfort, needs and readiness.
